- Ingenico ePayments / Ogone platform
- Ingenico ePayments / GlobalCollect platform
The role of terminal estate management has transformed from its original genesis to offer much wider and richer functionality. In this article, Simon Fairbairn examines the standout areas of improvement; those that improve the health of the terminal, those that enable better security, and those that enable the provision of greater value.
Down and out in London… and Brussels. For almost 2 years now, wherever I go, I have been using an NFC-enabled payments ring for all my low value card purchases. Swooshing my way through the London Underground without needing an oyster or debit card is as satisfying today as it was on my very first go. Now that I reflect on my experience, it has occurred to me that only once in maybe 1,500 transactions, did anyone ever challenge me as to whether it was a legitimate method of payment.
How can ecosystems in payment technology surface the power and value found in the use of APIs to enrich the merchant offer and customer experience? From enabling alternative payment systems driven by QR codes to digital receipting that reduces environmental waste, joined up services driven by APIs are everywhere.
New technologies usually crush existing ones; the metal tool supplanted the stone axe, the video tape fell to the DVD, then Blu-Ray and now streaming services. Does the use of COTS devices for payment ring the imminent death knell for the dedicated payment terminal?
Not so long-ago, companies relied on servers and systems that resided in their own premises. If more capacity was needed a new server would need to be spun up, a task that could take weeks and would then need to be maintained, kept up to date via patches and capable of scaling as the company grew over the following years. This was a complex and costly exercise, one that would frighten the hardiest of IT managers.
Putting aside the challenge presented by COVID for a few minutes, the pace at which we normally run to deliver on the ambitions of our businesses has never been faster. With each passing year, whenever we take a pause and draw breath, we pinch ourselves and reflect on the fact that we can't maintain this pace and that there is no more gas in the tank to give.